SUPPORT
Contact & Support
Last updated July 8, 2026.
Shikomi is in early invite-only alpha, built and run by one person. So you have a direct line to the maker.
Looking for how-to guides?
Most questions about using Shikomi (importing recipes, saving versions, cook mode, and more) are answered in the Help Center.
Need to reach a human?
Email support@getshikomi.com for anything the Help Center doesn't cover: account help, bug reports, feature ideas, or just to say hi. As a solo project, replies may take a little time, but every message is read.
When reporting a problem, it helps to include:
- What you were trying to do
- What happened instead
- The recipe or page it happened on (a link or name is fine)
- Your device and browser (e.g. "iPhone Safari," "Chrome on Mac")
Your data is safe
- Backed up nightly, with full history kept for every recipe.
- Export anytime using the in-app export to keep your own copy.
- Lost your password? Use "Forgot password?" on the sign-in screen.
Privacy and terms
See the Privacy Policy and Terms of Service for how your data is handled and the rules of using Shikomi.