SUPPORT

Contact & Support

Last updated July 8, 2026.

Shikomi is in early invite-only alpha, built and run by one person. So you have a direct line to the maker.

Looking for how-to guides?

Most questions about using Shikomi (importing recipes, saving versions, cook mode, and more) are answered in the Help Center.

Need to reach a human?

Email support@getshikomi.com for anything the Help Center doesn't cover: account help, bug reports, feature ideas, or just to say hi. As a solo project, replies may take a little time, but every message is read.

When reporting a problem, it helps to include:

  • What you were trying to do
  • What happened instead
  • The recipe or page it happened on (a link or name is fine)
  • Your device and browser (e.g. "iPhone Safari," "Chrome on Mac")

Your data is safe

  • Backed up nightly, with full history kept for every recipe.
  • Export anytime using the in-app export to keep your own copy.
  • Lost your password? Use "Forgot password?" on the sign-in screen.

Privacy and terms

See the Privacy Policy and Terms of Service for how your data is handled and the rules of using Shikomi.